|Secure Checkout||Our checkout system is SSL-encrypted that provides the same level of security as your bank. We ensure that all personal and payment information you provide is always secure.
We accept all major credit/debit cards and Paypal.
|Shipping & Pickup||
All regular orders will ship within 1-2 business days. Monogram orders will ship within 3-4 business days. Backordered and pre-ordered items will ship at specified time. You will receive shipping confirmation, with a tracking number, once your order ships.
Orders over $75 (pre-tax and discounts) receive complimentary domestic shipping.
If you select local pick-up at checkout, you will receive an email notification when your order is ready and pick-up instructions at Ivy City (NE DC, near Union Market) location. Pick-up hours are 10am-4pm, Mon-Fri.
|Returns||We want you to be 100% satisfied with your purchase. Unused and unopened product in its original packaging within 14 days of purchase. We currently do not offer exchanges on products. Custom/monogram products are not available for refund and are final sale. Please see our FAQ for our return policy.
Appointed is not responsible for any duties or customs fees that may incur on international shipments.