Cart Notes

Shipping & Pickup

All orders placed, including monogram orders, will ship the next business day. If you purchased a backordered item, your entire order will ship at the time the backordered item is available. 

Custom orders ship within 3-4 weeks. You will receive shipping confirmation, with a tracking number, once your order ships.

U.S. orders over $75 (pre-tax and post-discounts) receive complimentary ground shipping. If you select local pick-up at checkout, you will receive an email notification when your order is ready and pick-up instructions at Ivy City (NE DC, near Union Market) location. Pick-up hours are 10am-4pm, Mon-Fri.

All custom orders are exempt from complimentary ground shipping, and will receive an invoice for the total shipping costs. If the order is shipping outside the US, Appointed is not responsible for any international customs regulations or duties that may apply.

Secure Checkout

Our checkout system is SSL-encrypted that provides the same level of security as your bank. We ensure that all personal and payment information you provide is always secure.

Returns We want you to be 100% satisfied with your purchase. Unused and unopened product in its original packaging within 14 days of purchase. We currently do not offer exchanges on products. Custom/monogram products are not available for refund and are final sale. Please see our FAQ for our return policy.
International Shipments
Appointed is not responsible for any duties or customs fees that may incur on international shipments.