Our minimum opening order is $200. The re-order minimum is $100. Quantity minimums must be 6 per product but can vary in colorway and/or ruling.
Orders can be made by phone, 202–350–0120 (M–F, 9–5est), or by email at firstname.lastname@example.org. All orders are charged at the time of shipment and payments must be received prior to shipping. Payments can be made by credit card, check or bank/wire transfer. Orders not paid within 2 weeks will be subject to order cancellation.
We are constantly updating our inventory and product line. As such, styles, colorways and sizes are subject to availability. If a product is not in stock, you will be notified and it will automatically be backordered. Once the product is back in stock, it will be shipped out immediately unless instructed differently.
Orders are usually shipped within 3-5 business days after the order is processed. Shipping costs will be added at this time and included on your final invoice. Domestic orders ship via UPS and international orders ship via UPS or DHL. Appointed is not responsible for any international customs regulations or duties that may apply. Please let us know if you'd like to request special shipping or if you'd like to use your shipping account number.
All cancellations must be made within 24 hours of placing your order. Returns are accepted on unused and unopened items in their original packaging. Returns and exchanges must be made and postmarked within a week of receiving your order. Once we receive the returned item(s) the charges will be credited to you (shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. Damaged products from shipping and/or incorrectly shipped products must be reported within 3 days of receipt. Please contact email@example.com to report, including images of the damaged products.
Our products must be displayed and sold in their original packaging.
We are currently limiting the number of US-based online-only retailers. If you are interested in selling online, please send a link of your store’s website to firstname.lastname@example.org. For approved online stores, regular product pricing must be MSRP.
Appointed carefully reviews the location of all retailers to protect territories. Appointed has the right to determine exclusivity based on your zip code and other criteria. To maintain territory exclusivity, retailers must remain active and order four times a year.
Samples can be purchased at the wholesale price with complimentary shipping. To order samples or a swatch book, please email email@example.com.